Cuci 711 takes our responsibility to the privacy and security of every member's personal data seriously. This Privacy Policy sets out in detail how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
Six core principles that underpin how we protect our members' personal data
All data transmitted between your browser and cuci 711's servers is protected using industry-standard 256-bit SSL encryption. This means your personal and financial information cannot be intercepted by any third party while in transit.
The cuci 711 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure all our data handling practices meet the legal requirements set by the Department of Personal Data Protection Malaysia.
Cuci 711 has never and will never sell, rent, or trade member personal information to any third party for marketing purposes. Your data belongs to you — we use it solely for the purposes you have consented to.
Cuci 711 members have the full right to access, correct, amend, or request deletion of their personal data at any time. We believe that control over one's personal data is a fundamental right of every individual that must be respected.
Your personal data is stored on servers protected by strict access controls. We retain data only for as long as necessary and actively delete or destroy data that is no longer required in accordance with established procedures.
In the event of any security breach involving member personal data, cuci 711 is committed to notifying affected members as promptly as possible and taking immediate remedial action to minimise any harm.
Cuci 711 ("we", "our platform") is an online sports betting and casino platform operated under the domain cuci711.biz. We understand that privacy is more than just a word — it is the trust you place in us every time you register, log in, or carry out a transaction on the cuci 711 platform.
This Privacy Policy explains in detail how cuci 711 handles your personal data — including how we collect it, why we need it, how we use it, who we may share it with, and how you can control your own data. This document is written to ensure our Malaysian members can understand it clearly.
By using the cuci 711 platform — whether via the website or mobile app — you agree to the data protection practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to close your account.
Cuci 711 collects your personal data through several methods — directly from you during registration and platform use, automatically via tracking technologies, and in certain circumstances through legitimate third parties. The following are the categories of data we may collect:
| Data Category | Type of Information | Requirement |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/Passport number, gender | Mandatory |
| Contact Data | Email address, Malaysian mobile number, residential address | Mandatory |
| Financial Data | Bank account number, bank name, e-wallet details (TnG, GrabPay, DuitNow) | For payments |
| Verification Data | MyKad copy, bank statements, proof of address (for KYC) | Upon request |
| Account Data | Username, password (encrypted), account preferences | Mandatory |
When you use the cuci 711 platform, our systems automatically record technical information, including:
In certain circumstances, cuci 711 may receive data about you from legitimate sources, such as payment providers (to verify transactions via FPX, Touch 'n Go eWallet, or Maybank2u) or fraud prevention agencies within the betting industry.
Cuci 711 uses your personal data solely for legitimate purposes to which you have given implied or explicit consent. The following are the primary purposes for which your data is used:
Cuci 711 does not sell your personal data. However, there are limited circumstances in which we need to share your data with specific third parties in order to operate our services effectively:
To process your deposits and withdrawals, we share the necessary transaction details with payment providers such as FPX gateways (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow. These providers are bound by strict financial data security standards.
The cuci 711 platform operates live casino games, slots, and table games from licensed software providers. Minimal and necessary game data may be shared with these providers to ensure a smooth and fair gaming experience.
Cuci 711 will disclose personal data to Malaysian authorities or relevant regulatory bodies where required by law, court order, or in the course of a legitimate criminal investigation. We will not disclose more than what is legally required.
To protect all cuci 711 members, we may share necessary data with industry fraud prevention agencies to detect and block fraudulent activity, money laundering, and bonus abuse.
Cuci 711 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected. Key security measures we have implemented include:
Cuci 711 does not retain your personal data any longer than necessary. Retention periods are determined by the original purpose of collection and applicable legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Account Management |
| Financial transaction records | 7 years after the transaction | PDPA & financial legislation requirements |
| Betting logs | 5 years | Regulatory compliance |
| KYC Records | 5 years after account closure | AML/KYC requirements |
| Support communication data | 2 years | Customer service references |
| Technical log data | 90 days | Security and troubleshooting |
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by cuci 711. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of the personal data we hold about you.
Correct any personal data that is inaccurate or incomplete.
Request deletion of your data when it is no longer required (subject to legal retention obligations).
Restrict the processing of your data under certain circumstances provided for by law.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, contact the cuci 711 Data Protection Officer (DPO) by email at privacy@cuci711.biz. We will process your request within 14 working days. Some requests may require additional identity verification before we are able to proceed.
The cuci 711 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse platform usage patterns. The following are the types of cookies we use:
These cookies are required for core cuci 711 platform functions, such as maintaining your login session, securing transactions, and remembering your language preference. They cannot be disabled without affecting platform functionality.
We use analytical cookies to understand how members interact with the cuci 711 platform — which pages are most popular, where users exit the platform, and how we can improve the overall user experience. This data is collected in aggregate and does not identify you individually.
These cookies allow the platform to remember your preferences — such as language, favourite game types, and display settings — to provide a more personalised experience each time you return to cuci 711.
The cuci 711 platform is strictly intended for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should we discover that we have inadvertently collected personal data from children or minors, we will immediately delete that data and close the associated account. If you believe your child has registered on the cuci 711 platform, please contact us immediately at support@cuci711.biz.
Cuci 711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform service improvements. The date of the most recent update will always be displayed at the top of this page.
For material amendments — those that significantly affect how we handle your personal data — we will provide adequate notice via your registered email or through a prominent notification on the cuci 711 platform at least 14 days before the changes take effect.
Your continued use of the cuci 711 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed of how we protect your privacy.
If you have any questions, concerns, or complaints regarding cuci 711's Privacy Policy or the way we handle your personal data, you may reach us through the following channels:
We will endeavour to respond to all privacy-related enquiries within 14 working days. For more complex matters, we may require up to 30 working days to provide a thorough and complete response.
Register today and enjoy a safe, fair, and secure betting experience. Deposit via Touch 'n Go, DuitNow, or FPX with a minimum of RM10. Your privacy is our priority.
By registering, you agree to the Privacy Policy and Terms & Conditions cuci 711. Players must be 18 years of age or older.